These Terms of Service ("Terms") govern your access to and use of Competitor Action Engine ("Service"), operated by Competitor Action Engine ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms.
Plain English summary: You use our service to monitor publicly available competitor websites. You're responsible for using it lawfully. We provide it as-is and can't guarantee 100% uptime. Either of us can terminate at any time.
By creating an account or using the Service, you represent that you are at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or your organization. If you're using the Service on behalf of a company, you represent that you have the authority to bind that company to these Terms.
Competitor Action Engine provides:
The Service only accesses publicly available information — pages accessible to any internet user without authentication or credentials.
To use the Service, you must provide a valid email address and company information. You are responsible for:
You agree to use the Service only for lawful purposes. You may not:
We reserve the right to suspend or terminate accounts that violate these restrictions, with or without notice.
You retain ownership of your company data (company name, email, URLs you provide). You grant us a limited license to use this data to provide the Service.
The publicly available competitor website content we collect is subject to the terms of those third-party websites. We make no ownership claims over competitor content. The competitive briefs and analysis we generate are provided to you for your internal business use.
The competitive intelligence briefs we generate for you are for your internal business use. You may share them within your organization. Commercial redistribution requires our written permission.
We aim to provide reliable service but do not guarantee 100% uptime. The Service may be unavailable due to:
We are not liable for any losses resulting from service downtime or unavailability.
Our web scanning relies on publicly accessible pages. We cannot guarantee that we will capture all changes to competitor websites. Factors affecting scan quality include:
Competitive briefs are generated by AI and represent our system's best analysis, not professional market research. Use briefs as one input among many in your decision-making process.
If applicable to your plan:
You can delete your account and all associated data at any time by contacting us at support@competitor-action-engine.polsia.app. Cancellation takes effect immediately. We do not offer prorated refunds for unused subscription periods.
We may suspend or terminate your access at any time, with or without cause, with or without notice. Grounds for termination include violation of these Terms, non-payment, or abuse of the Service. Upon termination, your right to use the Service ceases immediately.
Upon termination, we will delete your data in accordance with our Privacy Policy. Sections of these Terms that by their nature should survive termination will survive (including limitations of liability, disclaimers, and dispute resolution).
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY OF DATA, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
The competitive intelligence we provide is for informational purposes only and should not be relied upon as professional legal, financial, or business advice.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRIOR TO THE CLAIM, OR $100, WHICHEVER IS GREATER.
You agree to indemnify, defend, and hold harmless Competitor Action Engine and its affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from your use of the Service or violation of these Terms.
The Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the content or practices of third parties. Accessing third-party services is at your own risk and subject to those parties' own terms.
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law provisions. Any dispute arising from these Terms will be resolved through binding arbitration under the rules of the American Arbitration Association, except that either party may seek injunctive relief in court for intellectual property violations.
EU residents: Nothing in these Terms limits your statutory rights under EU consumer protection law.
We may update these Terms from time to time. We will notify you by email and update the "Last updated" date. If you continue to use the Service after the updated Terms take effect, you agree to the revised Terms. If you disagree with changes, you may terminate your account before they take effect.
Questions about these Terms? Reach us at: